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Billing & payments
Update your card, switch to bank payments, see your invoices and download receipts, anytime, without emailing us.
Manage your billing
Sign in with the email address on your account. You’ll get a secure login link from our payment provider, Stripe.
- Update or replace your card
- Switch to bank payment (ACH)
- View and download invoices and receipts
- Update your billing email and address
Paying an invoice
Got an invoice by email?
Click Pay this invoice in the email to pay by card or bank transfer. You’ll get a receipt automatically.
New client?
After you approve your quote, we email your setup invoice and start your monthly plan on your go-live date. Your card is saved securely so monthly billing is automatic.
When am I billed?
Setup fees are due when you sign. Monthly plans bill automatically on the same day each month, starting on your go-live date.
A payment failed. What now?
Stripe emails you a link to retry. You can also update your card in the billing portal and the payment will be retried.
How do I cancel?
After your initial term, email us 30 days before your next billing date. No cancellation fees.
Need help?
Email carter@fullroutehq.com and we’ll sort it out the same day.